Refund Policy
Last updated: September 2026
The short version
YAHA is a digital program and all sales are final. We do not offer refunds.
Please read this page before you buy, so there are no surprises after.
Why
From the moment the program begins on October 1, 2026, the daily material is in your hands. Audio, workbook, prompts, community access. There is no way to give that back, which is why we do not offer refunds once you have purchased.
We would rather be clear about this up front than take your money and be vague about it.
Before you buy
If you are not sure YAHA is right for you, ask first. Email yaha@gul-e-rana.com and tell me what you are actually working on, and I will tell you honestly whether this is the right thing for you. Sometimes the answer is the cheapest tier. Sometimes it is not yet.
I would much rather talk you out of it now than have you in the program wishing you had not joined.
What we will always fix
All sales being final does not mean we disappear if something breaks. These are not refund questions and we will sort them out:
- You were charged twice. Email us with the date and amount and we will return the duplicate.
- Your payment went through but you never got access. Email us from the address you paid with and we will get you in.
- A payment failed but the money left your account. Send us the details and we will trace it with Topmate.
- We cancel the VIP group calls and do not reschedule them. If you bought VIP and that happens, we will refund the difference between VIP and the HER Era tier.
Email yaha@gul-e-rana.com and we will confirm within 2 business days.
How payment works
Payments for YAHA are taken by Topmate, not by us directly. Prices are listed in USD; Topmate may display or charge a local-currency equivalent. Your bank may apply conversion or foreign transaction fees that we do not control.
Topmate's own terms also apply to your purchase, and Topmate can be reached at support@topmate.io.
Before you dispute a charge
If something has gone wrong, please email us first. Almost everything is fixable, usually the same day.
Opening a chargeback with your bank without contacting us costs us the payment and the fee, and it will end your access to the program and the community. Give us the chance to fix it.
Your statutory rights
Consumer protection law in your country may give you rights that cannot be signed away by a policy like this one. Nothing on this page removes them. If you believe you have such a right, tell us and we will honour it.
Contact
yaha@gul-e-rana.com
We read every email.